Suppose you are a brand, you purchased a batch of power banks, and your customers encountered problems during use:
1️⃣ ✅You can quickly obtain technical support from the supplier to ensure that the problems encountered by customers during use are solved in a timely manner, thereby improving customer satisfaction.
2️⃣ ❎The supplier first distances itself from the matter, denies that it is a problem with its own product, and fails to provide a solution. At the same time, the customer is urging you, and you feel very helpless
👌 Smart you must know what kind of supplier you want to choose.